Cookie Policy


Please read this cookie policy alongside our privacy policy.

Cookies are small files that websites save to your hard disk or to your browser’s memory. The cookies used on our platforms are listed below.

You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you continue to use our platforms without changing your browser settings, we will use cookies as set out in this cookie policy. If you choose to use your browser settings to decline, disable, reject or block cookies, you may not be able to fully experience the features of our platform or other websites that you visit.

To learn more about cookies and how to disable them we recommend you visit the Information Commissioner’s website here.

The cookies we use fall into the following categories:

Strictly necessary cookies: These cookies are essential for our platforms and software to function. If you adjust your browser settings to decline these cookies our platforms and software will not function properly, and in some cases at all.

Analytic cookies: These cookies allow us to monitor the use of our platforms. For example, we use reports provided by Google Analytics to help us understand website traffic and webpage usage. Google Analytics cannot function without the use of cookies and details of the cookies used by Google Analytics can be found in the table below as well as information on how to delete them.

Marketing cookies: These cookies collect information about your browsing habits and are used to deliver adverts to you that are more relevant to you. They are usually placed by third party advertising networks. You can learn more about third-party marketing cookies and how to delete them here.

Our platforms use the following cookies:

Cookie Type Cookie Purpose/More Information
Google Analytics _ga and _gid Used to distinguish users in Analytics.
You can opt-out of Google Analytics cookies altogether by using this Google Analytics Opt-Out Add-on. More information about how Google Analytics collects and uses data can be found here.
Google Analytics _gac_property-id Used to distinguish users in Analytics.
You can opt-out of Google Analytics cookies altogether by using this Google Analytics Opt-Out Add-on. More information about how Google Analytics collects and uses data can be found here.
Session HASESSION iD User Login Session Management
Session J SESSION iD User Login Session Management
Language I8NEXT Language Selection
Availability B1P i High availability Service

The data we save for Pingdom Visitor Insights (VI) are:

  • sid, random session id
  • sst, sessions start time
  • sis, session interaction step
  • rv, returning visitor
  • pa_enabled, which states if the tool works in their browser